Camrosa Equestrian Ltd


Starter pack

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Postal / courier delays

We have been informed by one of the courier services that we use that delays are being experienced to international parcels due to the multiple changes recently enforced by Brexit. Your parcel maybe delivered later than initially expected. We are very sorry for this.

We are also sometimes experiencing slightly delayed delivery times in UK. We have been informed this is in relation to the  impact of the covid-19 pandemic. In some cases parcels are let to sit for a certain amount of time in the delivery process to make sure any contamination has gone. 

Please allow for at least our normal est delivery times. If the order has still not arrived, we ask you to first check at your local sorting office, then please get in touch with us and we will track the item and put in an enquiry to the courier.

A pack will not be considered lost until the following period has elapsed:

  • 14 days for the UK
  • 21 days for other countries within Europe
  • 28 days for all other countries.

If you are unsure what the new requirements are for sending parcels into Europe, click here for all you need to know.

Thank you for your understanding,

With best wishes,


The Camrosa team


Camrosa Equestrian Limited • Ladymeads Farm • Wadhurst • East Sussex • TN5 6HH
+44 (0)1892 783240


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