Starter pack

Everything you need at a
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Terms & Conditions

Please read the terms and conditions before ordering. They contain important information that you need to know.

All reasonable care is taken to ensure that the content of this site is up to date and accurate. We may amend the terms, conditions, prices and specifications from time to time, in which case any amended version will be published on this website.

The terms and conditions shall be governed by and construed in accordance with English law.


We ask you to first check at your local sorting office. A pack will not be considered lost until the following period has elapsed:

  • 14 days for the UK
  • 21 days for other countries within Europe
  • 28 days for all other countries.

We reserve the right to vary these periods should our service be disrupted by force majeure, such as strike action.


Should the contents of a pack not be as ordered please advise us immediately, quoting the red number written on the outside of the pack:

Tel: +44 (0)1892 783240


You may cancel your order by letting us know within 7 days of receiving the goods. The pack to be returned should reach Camrosa within 14 days of such notice from the UK, and 21 days from elsewhere, unused and in its original packaging, for a full refund of its cost, not including the return postage. We recommend that you get proof of posting.


We shall not be liable for any duties imposed by overseas customs, and shall have no liability in respect of goods rejected by customs, but will try to provide the information they may require.


All content on this site is the property of Camrosa Equestrian Ltd and is protected by UK and international copyright laws. All copyrights and other intellectual property rights regarding artwork, graphics, text, trademarks, logos and other content on the site are owned by Camrosa Equestrian Ltd, or are used with permission. The images and text displayed may not be copied, reproduced, republished, downloaded, modified, posted, transmitted or distributed in any way without prior written permission from the Directors of Camrosa Equestrian Ltd.


This website contains links to other sites we think might interest you. However the content and security of these sites is beyond our control so we do not take any responsibility for them nor does their content represent our views.


Please link here to our privacy policy and regarding cookies. 

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